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Mysuperfoodrx.com" This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
Delivery Terms:We use USPS/ UPA, DHL, and OSM to deliver the product.
Processing
The processing time begins from the date you placed your order. It usually takes 0-2 business days to process your order. Once we've processed it, we can then ship it.
CUT-OFF TIME:
Order cut-off time will be 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
SHIPPING COST and Transit Time:
| Economy |
0lb–5lb |
5 to 8 business days |
|
Mon to Fri |
| Economy |
5lb–25lb |
5 to 8 business days |
|
|
| Standard |
0lb–2lb |
3 to 4 business days |
|
|
| Standard |
2lb–5lb |
3 to 4 business days |
|
|
| Economy |
$120.00 and up |
5 to 8 business days |
Free |
| Standard |
$120.00 and up |
3 to 4 business days |
Free |
CHANGE OF ADDRESSWe cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at
support@mysuperfoodrx.com or Phone:
+1 646-752-0394ORDER TRACKING SYSTEMWhen we will start your transfer, you'll get a chasing number with your order with which you can learn about your order post position until you get your order in your hands.
WRONG ADDRESSRemember, if you give us the wrong address and you are not there, the product will be stored in our store again. You will have to bear the full shipping cost for giving the wrong address.
CancellationsIf you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In TransitIf you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
TaxWe do not charge any kind of tax.
Customer Support: 24/7
Phone: +1 646-752-0394
Email: support@mysuperfoodrx.com
Address: 714 Hertford Drive, Hatfield Pennsylvania 19440, United States.
